Wednesday 17 July 2013

Making Client Interactions Easier With Video Conferencing

Making Client Interactions Easier With Video Conferencing


Building trust is the prime requirement for business organizations to continue business with regular clients. Regular interactions play a crucial role in continuing to work in smooth association with the clients.

Sales, Marketing, Training, Administration and Executive teams of business organizations have consecutive meetings which requires involves members across the country and some times around the globe. Travel expenses become uncontrollable for the organization to conduct meetings which are unavoidable as every meeting is expected to improve the employee's performance which in turn to result in higher productivity of the company. Implementing interactive technology like Video conferencing software can drastically bring down
traveling and travel expenses as all the meetings can happen on line. Connecting from any where in the world is the feature which reduces stress and discomfort for the employees in making themselves be present at the meetings.

As the business stretches, clients and employees need to be placed at different locations. connectivity and interactions with the clients periodically, sometimes regularly is essential. Capability of online conferencing software to show multiple videos of different locations at the same time, sharing Presentations and documents with the clients remotely ensures clear data collaboration and helps employees in making apt decisions which surges productivity and sales aiding prosperity of business.

Using Video conferencing software which provides browser based video and web conferencing solutions with complete real time audio and video capabilities enriches client interactions as the exchange of data becomes easy and the video aids in giving a feel of face-to-face interaction which in turn builds trust of the clients to wards the organization leading to confident decisions. Clients are more inclined to on line meeting as the video is an instant solution for time-consuming interactions. They also feel that it is fast, flexible as the video conferencing software gives a feel of face to face meetings avoiding travel. Usage of Video conferencing for client interactions made regular increases connectivity.
Interaction with the clients through Video Conferencing gives a level of excellence at the table creating a willingness for the clients to be connected as it benefits mutually.

The organization benefits in ensuring quality during the meeting as it can keep track of time, monitoring the clients and allotting time for each client to speak and ask their doubts so that every one has been given a chance and feel exceptional. As the clients are at the comfort of their home/office they can project different views of the products and fetch information and arrive at clarity of the product which eases them to be decisive at the end.
Conferencing through Video conferencing creates a safe environment for both clients and organisation, where the organizations is relieved from the burden of making arrangements and safe guarding the security of the clients at the work pace.

The author Shelly Desuza works with Peoplelink Corporate solutions, a leader in video conferencing software and also sells audio conferencing phones.

Article Source: http://EzineArticles.com/?expert=Shelly_Desuza

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